FAQ

What is the delivery time-frame?
Our coffee is sent via Australia Post Express Post.
When will I receive my roast?
Upon receiving your order, we generally send your order within a few business days as we aim for you to have the freshest roast possible.
Please allow extra time over public holidays or during major holiday periods and weekends.
Please note if you order later than Thursday, your order might not be able to arrive until Tuesday the following week.
  
What currency is used for my payment?
Symmetry Coffee Roaster's product prices and shipping charges are shown in Australian dollars.
  
Do you ship to countries other than Australia?
Unfortunately, we do not currently ship internationally.
  
What payment types do you accept?
You can pay for purchases using a major credit card, including Visa, MasterCard and American Express and PayPal.
  
Can I return items?
If there are any issues with your delivery, please send us an email hello@symmetrycoffeeroasters.com.au