What is the delivery time-frame and with who?
Our coffee is sent via Australia Post 
Tracking services are provided and you will receive your tracking number once we dispatch your order.
Parcel Post by AustPost normally takes under 6 business days and Express Post by AustPost normally under 3 business days.
Please understand drivers are human, some errors can happen. When it happens, don't hesitate and contact us hello@symmetrycoffeeroasters.com.au   or "Chat with us" from the website.
When will I receive my coffee?
Upon receiving your order, we generally send your order out within two business days as we aim for you to have the freshest roast possible. We do have roast schedule's and some orders may be delayed waiting for those roast days - we will let you know if there's any lengthy delays.
Please allow extra time over public holidays or during major holiday periods and weekends. Please note if you order later than Thursday, your order might not be able to arrive until Tuesday the following week.
Can you grind my coffee?
Sorry, we sell whole beans only. 
The reason being is that pre-grinding freshly roasted coffee means that it affects the integrity of the coffee and this makes the coffee expire a lot faster. It's like having artisan bread being pre-sliced!
What currency is used for my payment?
Symmetry Coffee Roaster's product prices and shipping charges are shown in Australian dollars.
Do you ship to countries other than Australia?
Write us an email, it can be arranged.
What payment types do you accept?
You can pay for purchases using a major credit card, including Visa, MasterCard and American Express and PayPal.
Can I return items?
If there are any issues with your delivery, please send us an email hello@symmetrycoffeeroasters.com.au