Symmetry Coffee Roasters
ELEVATION: 1500-1750 m.a.s.l.
VARIETAL: COLOMBIA, CASTILLO, CATURRA
PROCESS: FULLY WASHED DECAFFEINATED
- CUPPING NOTES:
- CITY+ ROAST
FOR ESPRESSO AND MILK BASED COFFEE
When will I receive my coffee?
Our coffee is sent via Australia Post .
Tracking services are provided and you will receive your tracking number once we dispatch your order.
Parcel Post by AustPost normally takes under 6 business days and Express Post by AustPost normally under 3 business days.
Upon receiving your order, we generally send your order out within two business days as we aim for you to have the freshest roast possible.
We do have roast schedule's and some orders may be delayed waiting for those roast days - we will let you know if there's any lengthy delays.
Please allow extra time over public holidays or during major holiday periods and weekends.
Please note if you order later than Thursday, your order might not be able to arrive until Tuesday the following week.
Please understand drivers are human, some errors can happen. When it happens, don't hesitate and contact us at firstname.lastname@example.org or "Chat with us" from the website.
Can I pickup my coffee?
Yes, you are more than welcome.
Mon - Fri 7:30am-3pm
Walk through "Little Things Cafe" you will find your order to the right as you enter the roastery gates on a black steel shelf with your name/# stickered on your parcel.
*Sundays and Public Holidays access are closed
Place your order, then give us some time to roast and pack for you (usually less than two business days).
Once received ready for pickup notification, come in, check in, and say hi to either Matty or Po.
Can you grind my coffee?
Sorry, we sell whole beans only.
The reason being is that pre-grinding freshly roasted coffee means that it affects the integrity of the coffee and this makes the coffee expire a lot faster. It's like having artisan bread being pre-sliced or a piece of fruit being left out in the sun!
I have other questions
Send us your queries from our website "chat with us" function, our roasters Matty & Po will get back to you as soon as possible, if they are not online, you will get an email response.
For wholesale interests or collaboration with us please send us an email to email@example.com